How to Prepare for Your First Teletherapy Session
Quick Answer: To prepare for teletherapy, you need a device with a camera and microphone, a stable internet connection, and a quiet private space. Log in 5 minutes early to test your connection. Have any materials your therapist requested ready. Sessions are HIPAA-compliant and as effective as in-person for most conditions.
In This Guide
Frequently Asked Questions
What device works best for teletherapy?
A computer or tablet with a large screen works best, especially for children. Smartphones work in a pinch but the small screen can limit interaction.
Do I need to download any software?
No special software is needed. Sessions run through a web browser. You'll receive a link to join your session through the patient portal.
Can my child do teletherapy at school?
Yes, if the school has a private space with internet access and a device. Many school districts partner with us for this purpose.
What if my internet is slow?
Try connecting via ethernet cable instead of WiFi, close other apps and tabs, or move closer to your router. Your therapist can adjust the session format if needed.
Is teletherapy covered by insurance?
Yes. Most insurance plans cover teletherapy services. We accept 200+ health plans including Medi-Cal and Medicare.
Can I do PT via teletherapy?
PT evaluations and most follow-up treatments are done in our clinics. Some PT exercises and home programs can be guided via telehealth. Your therapist will recommend the best approach.
Reviewed by: Amy Stricklin, CCC-SLP, Director of Clinical Compliance
Last reviewed: March 1, 2026
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